Terms and Conditions

Last updated: Feb 10, 2025

Introduction

These Terms and Conditions govern your use of Flowtrail AI, provided by Data Nexus Labs FZ LLC. By using our Service, you agree to comply with these terms. If you do not agree, you may not access or use Flowtrail AI.

Definitions

• Service refers to Flowtrail AI, accessible via www.flowtrail.ai.
• Company refers to Data Nexus Labs FZ LLC.
• User means the individual accessing or using the Service, or the company on behalf of which such individual is using the Service.

User Accounts

When you create an account, you must provide accurate information. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account.

Subscription and Payment

• Subscription Plans: We offer both monthly and annual subscription plans.
• Payment: Payments are processed through Stripe. You agree to Stripe’s terms of service for handling payment information.
• Cancellation: You may cancel your subscription at any time. Upon cancellation, access remains until the end of the current billing cycle, but no refunds are provided for unused periods.

Usage of the Service

You agree to:

• Use the Service for lawful purposes only.
• Not attempt to hack, exploit vulnerabilities, or engage in activities that compromise the security of Flowtrail AI.
• Not resell, sublicense, or transfer the Service to any other person or entity.

Data Security and Retention

Your personal data is handled in accordance with our Privacy Policy. We implement encryption and other security measures to protect your data, but no system is completely secure. By using our Service, you acknowledge that data transmission over the internet may not be entirely secure.

Limitation of Liability

Data Nexus Labs FZ LLC will not be liable for any indirect, consequential, or special damages arising out of your use of Flowtrail AI. We provide the Service “as is,” without warranties of any kind.

Indemnification

You agree to indemnify and hold Data Nexus Labs FZ LLC harmless from any claims, damages, liabilities, and expenses arising from your use of Flowtrail AI or any violation of these terms.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes will be resolved through arbitration under UAE law.

Changes to the Terms

We reserve the right to modify these Terms at any time. You will be notified of significant changes via email or through the Service. Your continued use of Flowtrail AI constitutes acceptance of the updated Terms.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: info@datanexuslabs.com
Address: Compass Building, Al Shohada Road, AL Hamra, Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.